---
title: How Medtronic acts on NPS feedback using Relative Insight
description: Join Medtronic's Alban de Courville & Relative Insight's Liv Metcalf as they explore how the medical devices brand extracts intelligence from NPS feedback.
image: https://events.relativeinsight.com/hubfs/Graphic%201000x500%20px-hq-2.png
---

[![spotlight_poweredby_RI](https://events.relativeinsight.com/hubfs/spotlight_poweredby_RI.svg) ](https://relativeinsight.com/)

# How Medtronic acts on NPS feedback

### Watch on demand

**In this Spotlight Series webinar, Medtronic’s Alban de Courville showcased how the organization turns text data into business actions.**

Joined by Relative Insight’s Liv Metcalf, the pair discussed how Medtronic uses Relative Insight to pinpoint why its NPS score changes and how the company improves patient and HCP experience.

Sign up now to view the webinar on demand.

### Register now

# Speaker line-up

![SSIRH-Speakers-Alban-De-Courville-260x260px](https://events.relativeinsight.com/hs-fs/hubfs/Headshots/SSIRH-Speakers-Alban-De-Courville-260x260px.jpg?width=260&height=260&name=SSIRH-Speakers-Alban-De-Courville-260x260px.jpg)

### Alban de Courville

**Senior Manager, Business Insights, Medtronic Diabetes EMEA**

Medtronic

![Liv_Metcalf_260px](https://events.relativeinsight.com/hs-fs/hubfs/Liv_Metcalf_260px.png?width=260&height=260&name=Liv_Metcalf_260px.png)

### Liv Metcalf

**Senior Account Director**

Relative Insight

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