How Medtronic acts on NPS feedback
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In this Spotlight Series webinar, Medtronic’s Alban de Courville showcased how the organization turns text data into business actions.
Joined by Relative Insight’s Liv Metcalf, the pair discussed how Medtronic uses Relative Insight to pinpoint why its NPS score changes and how the company improves patient and HCP experience.
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Speaker line-up

Alban de Courville
Senior Manager, Business Insights, Medtronic Diabetes EMEA
Medtronic

Liv Metcalf
Senior Account Director
Relative Insight
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